Privacy notice

Your information, handled responsibly.

iKing Global Solutions, Block B, Office B56-192, SRTI Park, Sharjah, UAE, is responsible for information submitted through iking.ae. We use it to assess and respond to enquiries, provide requested services, protect the website, and maintain essential business records.

What we collect

We collect form details, optional attachments, assistant messages you choose to carry into the enquiry form, referral information such as the page or campaign that brought you here, and limited technical information required to secure the service.

Assistant and analytics

Ask iKing uses a predefined solution map. Its conversation remains in the current browser session unless you choose specialist handover and then submit the enquiry form. With your permission, Microsoft Clarity may collect masked interaction, device, page-performance, and session information to help us improve usability. Google Analytics may collect aggregated page, acquisition, enquiry-intent, and Core Web Vitals information. Analytics is not loaded until you select “Allow analytics”, and advertising storage and personalisation are disabled in our implementation.

You can decline analytics without affecting essential website functions. Use “Privacy choices” in the footer at any time to review your preference. Your browser may also retain an essential local setting recording that choice.

How we use and share it

Authorised iKing team members and necessary hosting, security, analytics, and service providers may process the information. We do not sell enquiry data. We retain it only as long as reasonably required for the enquiry, service delivery, legal obligations, service improvement, and security.

Your choices

You may ask to access, correct, restrict, or delete enquiry information by emailing enquiry@iking.ae. Do not send passwords, payment-card data, identity documents, or medical records through the website or guided assistant.

Contact

Questions about this notice or your information can be sent to enquiry@iking.ae.

Last updated: 2 September 2026.